At Flynests, your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including flight bookings, cancellations, and other travel-related offerings. By using our website and services, you agree to the practices described below.

Information We Collect

We collect both personal and non-personal data to ensure a seamless and secure user experience. This includes, but is not limited to:

Personal Identifiable Information (PII):

• Full Name
• Contact Information (Email, Phone Number)
• Date of Birth
• Passport or Government-issued ID details (when required for travel bookings)
• Payment Information (credit/debit card, etc.)
• Billing Address

Travel Data:

• Flight preferences
• Booking and cancellation history
• Frequent flyer numbers (if applicable)

Technical & Usage Data:

• IP address
• Device type
• Browser information
• Cookies and usage analytics

How Your Data Is Used

Your data is used exclusively to provide, improve, and secure our travel services. Key purposes include:

• Booking and managing your flight reservations
• Handling cancellations and refunds
• Providing customer support
• Sending confirmation emails and travel alerts
• Offering personalized travel suggestions
• Preventing fraud and ensuring system security
• Complying with legal obligations

Where Your Data Is Shared

Your data may be shared with:

• Airlines and Travel Partners – To process bookings, cancellations, and refunds
• Payment Gateways – For secure transactions using PCI-DSS compliant providers
• Cloud Service Providers – For secure data storage and backups
• Customer Support Teams – To assist you effectively and personally

We do not sell or rent your personal data to third parties for marketing or unrelated purposes.

Data Protection & Security

We implement strong security measures to protect your data against unauthorized access, loss, or misuse:

• SSL encryption for data transmission
• End-to-end encryption for payment processing
• Multi-layered firewalls
• Secure cloud storage
• Role-based access control

All sensitive data, including payment information, is encrypted and stored securely with certified providers.

Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Meet legal or regulatory obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your personal data at any time, subject to applicable legal requirements.

Your Rights

You have the right to:

• Access and review your personal data
• Correct or update inaccurate data
• Withdraw consent or request deletion
• Request a copy of the data we hold about you

To exercise these rights, please contact us at 📞 (858) 599-0627.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. You may disable cookies through your browser settings, although this may affect some functionality of our services.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies individually.

Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. Significant updates will be communicated via email or alerts on our website.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at: 📞 (858) 599-0627

Thank you for choosing Flynests. Your trust is important to us.